KERRO — Terms & Conditions of Sale and Use
Last updated: May 2026
1. Introduction
These Terms & Conditions of Sale and Use (the "Terms") govern the use of the KERRO website, products, services and all associated transactions operated by KERRO ("KERRO", "we", "us" or "our"). By accessing the website or placing an order, the customer ("customer", "user", "buyer" or "you") acknowledges having read, understood and accepted these Terms in full. If you do not accept these Terms, you must not use this website or purchase KERRO products. KERRO reserves the right to modify, update or replace these Terms at any time without prior notice. Continued use of the site after modification constitutes acceptance of the new Terms.
2. Brand independence & compatibility disclaimer
KERRO is an independent accessories and design brand. KERRO is not affiliated with, endorsed by, sponsored by or associated with Swatch Group, Swatch, Audemars Piguet or any other watch manufacturer or trademark holder. Any reference to third-party brands, collections, models, systems or product names is used solely for descriptive, compatibility, editorial or informational purposes. All trademarks, logos, product names and references remain the exclusive property of their respective owners. Compatibility references do not imply any partnership, collaboration, authorisation or official endorsement. Customers acknowledge that KERRO products are independent aftermarket accessories.
3. Product information
KERRO strives to present products as accurately as possible. However: • images are for illustrative purposes • colours may vary depending on screens • dimensions may include minor tolerances • textures, materials and finishes may vary slightly between production runs • renders, mockups and promotional visuals may differ from the final delivered product KERRO reserves the right to: • modify products without prior notice • discontinue certain references • limit quantities • refuse or cancel orders • change prices at any time Products are sold subject to availability.
4. Pre-order products
Some KERRO products may be offered as pre-orders. By purchasing a pre-order product, the customer acknowledges and accepts that: • production may not be completed • shipping dates are estimates • delays may occur due to manufacturing, logistics, customs, quality control, suppliers or external events KERRO does not guarantee any exact production or delivery date for pre-orders. Customers acknowledge that pre-orders contribute to financing production, industrial preparation, stock reservations and operational organisation.
5. Orders & acceptance
All orders are subject to validation by KERRO. KERRO reserves the right to: • refuse an order • cancel a transaction • limit quantities • suspend an account • block a suspicious transaction A confirmation email does not constitute final acceptance of the order. KERRO may request additional verifications before processing. In case of suspected fraud, abuse, unauthorised resale activity or payment anomaly, KERRO may cancel the order without liability.
6. Pricing & currencies
Displayed prices may be offered in different currencies. Unless otherwise indicated: • prices do not include customs fees • prices may exclude certain local taxes • exchange rates are indicative • bank or conversion fees may apply KERRO reserves the right to change prices at any time. Any technical error or price malfunction may result in order cancellation.
7. Payment
Accepted payment methods may include: • Shopify Payments • Apple Pay • Google Pay • PayPal • Klarna • instalment payments • other regional solutions Payments are processed by secure third-party providers. KERRO does not store full payment card information.
8. Shipping & delivery
Delivery times are estimates only. KERRO shall not be held liable for delays related notably to: • customs • carriers • weather conditions • strikes • geopolitical events • payment verification • peak periods • address errors Risks related to transport may be transferred to the customer upon handover of the parcel to the carrier where applicable law permits. The customer is responsible for any: • customs duties • import taxes • administrative fees • brokerage fees
9. Returns & refunds
Returns are governed by the KERRO Refund & Return Policy. Returned products must: • be unused • be unworn • be complete • be in their original packaging • show no signs of wear KERRO reserves the right to refuse any return that does not meet these criteria. Deductions may be applied to cover: • payment fees • shipping fees • handling fees • customs fees • logistics fees Pre-orders may become non-cancellable after expiry of the cancellation window.
10. Product use & compatibility
The customer is solely responsible for verifying compatibility before purchase. KERRO shall not be held liable for: • incompatibilities • installation errors • modifications made by third parties • damage caused to a watch • misuse • improper handling KERRO does not guarantee compatibility with all systems, models or future versions of watches.
11. Limited editions
Certain references may be produced in limited quantities. KERRO reserves the right to: • discontinue a collection • modify a design • not re-release certain products • change specifications between batches
12. Intellectual property
All content on the website is protected by intellectual property law. This includes notably: • logos • visual identity • product designs • texts • videos • renders • photographs • packaging • graphic elements • site structure Any reproduction, copy, exploitation, distribution or modification without prior written authorisation is prohibited. KERRO reserves the right to take all necessary action in case of unauthorised use.
13. Site use
Users undertake not to: • disrupt site operation • attempt unauthorised access • copy content • use scraping bots or scripts • impersonate KERRO • exploit technical vulnerabilities • distribute malicious software KERRO may suspend or remove access without prior notice.
14. User accounts
The customer is responsible for the confidentiality of their credentials. KERRO shall not be held liable for unauthorised access or improper account security by the user. Accounts may be suspended or deleted at KERRO's discretion.
15. Reviews & user content
By posting reviews, comments, photos or content, the user grants KERRO a worldwide, royalty-free, transferable licence allowing: • use • reproduction • modification • publication • distribution • marketing use of such content KERRO reserves the right to remove any content deemed inappropriate, illegal or misleading.
16. Limitation of liability
Within the limits permitted by applicable law, KERRO shall not be held liable for: • indirect damages • financial losses • data losses • loss of business • incompatibilities • delays • customs-related issues • failures of third-party providers KERRO's total liability shall not exceed the amount paid for the product concerned.
17. Force majeure
KERRO shall not be held liable for delays or impossibilities of performance caused by events beyond its reasonable control, including notably: • natural disasters • pandemics • conflicts • cyberattacks • governmental decisions • logistics disruptions • technical failures
18. Site availability
KERRO does not guarantee uninterrupted access to the website. The site may be: • modified • suspended • updated • restricted • temporarily interrupted
19. Personal data
Personal data is processed in accordance with the KERRO Privacy Policy. By using the site, the customer consents to the processing of data necessary for: • order fulfilment • fraud prevention • customer support • marketing operations • operational management
20. Marketing communications
By subscribing to newsletters or marketing programmes, the user accepts to receive: • promotional emails • launch announcements • product information • SMS communications where available Unsubscription is possible at any time.
21. Governing law
These Terms are governed by Swiss law. Any dispute shall be subject to the jurisdiction of the courts of Geneva, Switzerland, unless otherwise mandatorily provided.
22. Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force.
23. Entire agreement
These Terms constitute the entire agreement between KERRO and the customer regarding use of the site and purchases.
24. Contact
For any legal or customer service inquiry: contact@kerromngt.com